At svh24.de you are guaranteed to shop securely because we not only set high standards for security when shopping on our website, but have also obtained confirmation from Europe's market leader in the certification of online shops. Trusted Shops checked our online shop in connection with more than 100 individual factors such as creditworthiness, price transparency, and customer service and data protection and was then awarded the coveted trustmark.
What is Trusted Shops?
Buying online at the click of a mouse without risk is no longer a fantasy. Trusted Shops offers you all-round protection when shopping on the web. Shops with the Trusted Shops trustmark stand for safe shopping on the Internet, no matter which means of payment you choose! In addition, if problems do arise: Trusted Shops will help you.
Your benefits at a glance:
- Merchants tested and controlled by internet professionals
- Money back guarantee in case of non-delivery or return of goods
- Reimbursement of your deductible in the event of credit card misuse
- Practical online warranty overview
- Fast, uncomplicated problem solving and dispute resolution
Trusted Shops services are completely free for customers!
The trustmark with a guarantee for tested and reputable companies
All retailers with the Trusted Shops trustmark have undergone comprehensive security tests. This examination with more than 100 individual evaluation criteria is based on the requirements of consumer protection organisations and national and European law. It includes creditworthiness, security technology, price transparency, information obligations, customer service and data protection. These requirements are constantly being further developed and adapted to the latest developments in law and consumer protection.
In case there should be any problems...
You can register for the money-back guarantee at the certified online shop after each purchase. If you still have problems with your purchase or delivery, you can contact the experienced, multilingual service centre via online system, e-mail or telephone. You will receive expert assistance with, for example, the reversal of transactions. The dispute resolution procedure has been successful and is promoted by the European Commission because of its practicality and cost efficiency.
For more information on secure online shopping, please see the Trusted Shops website.